Recovery Gaurdian for Professionals
Supporting recovery at scale.
A secure, consent-led recovery management platform for treatment centres, rehabilitation services and recovery organisations. Caseload management, recovery signals, authorised location visibility, Guardian AI insights and professional oversight in one workspace.
Enquiry-led for organisations. Consent from the recovery user governs what any professional can see.
Recovery Command CentrePriority queue
Immediate
1
High
1
Monitor
1
Stable
1
Marcus BennettEntered high-risk area · alert unacknowledgedRisk 100 · DecliningImmediate
James ReillyFinancial risk signal · missed check-inRisk 74 · WatchHigh
Ravi ShahCheck-ins improving · 1 meeting this weekRisk 48 · SteadyMonitor
Daniel Okoro3 meetings attended · mood steadyRisk 21 · ImprovingStable
Professional InsightsPermitted signals
James Reilly DecliningLast check-in 2 days agoMeetings 1 / weekHigh Guardian AI insight
Check-ins have dropped from daily to twice this week and cravings are reported higher. Mood is lower than his usual range, meeting attendance has slipped. Worth a conversation before the weekend.
Check-ins2 / 7Meetings1Recovery trendDecliningRiskHigh
Open case The professional platform
One platform. Everywhere your team works.
Access Recovery Gaurdian Professional across desktop, tablet and mobile. Manage caseloads, review recovery signals and view authorised live locations wherever your team is working.
Organisation live map· 5 authorised locations · 8 active residentsSatelliteMap
+−Authorised locations only
Marcus BennettImmediate interventionRisk 100 Declining- Location
- City Centre Arcade
- GPS
- Updated 4 min ago
- Battery
- 12%
- Last check-in
- 1 day ago
- Assigned worker
- Dr Sarah Okafor
Entered high-risk area — City Centre Arcade
Open caseCallMessageTimelineLocation details
Not on map · Paused by residentLast known only · Not shared
Recovery Command CentrePriority queue
Immediate
1
High
1
Monitor
1
Stable
1
- Marcus BennettEntered high-risk area · alert unacknowledgedRisk 100 · DecliningImmediate
- James ReillyFinancial risk signal · missed check-inRisk 74 · WatchHigh
- Ravi ShahCheck-ins improving · 1 meeting this weekRisk 48 · SteadyMonitor
- Daniel Okoro3 meetings attended · mood steadyRisk 21 · ImprovingStable
Latest check-in · Ravi Shah · 3h agoOpen case
Professional InsightsCaseload · 5
Marcus BennettImmediate interventionEntered high-risk area · alert unacknowledged
Risk 100 · DecliningBattery 12%GPS 4 min agoCheck-in 1 day ago
Open case Guardian AI insight
Check-ins have dropped and cravings are reported higher. Meeting attendance has slipped — worth contact today.
- James ReillyRisk 74 · WatchHigh
- Ravi ShahRisk 48 · SteadyMonitor
- Daniel OkoroRisk 21 · ImprovingStable
HomeCaseloadInsightsMore
- Secure professional access
- Live caseload visibility
- Guardian AI insights
- Role-based permissions
- Desktop, tablet & mobile
Screens shown use demonstration information only — no real resident data.
Caseload live map
A recovery professional can see the authorised people on their caseload from one live satellite map
Only residents who have granted location consent appear. Example view below uses demonstration information — no real resident data is shown.
Organisation live map5 authorised locations · 8 active residentsSatelliteMap
Example professional viewAuthorised locations onlyMarcus BennettImmediate interventionRisk 100 Declining- Location
- City Centre Arcade
- GPS
- Updated 4 min ago
- Battery
- 12%
- Last check-in
- 1 day ago
- Assigned worker
- Dr Sarah Okafor
Entered high-risk area — City Centre Arcade
Open caseCallMessageTimelineLocation details
Not on mapPaused by residentLast known onlyNot shared
Recovery-user consent always remains authoritative.
Organisation workspace
Licensed places, workforce and oversight in one place
Capacity, active residents, workforce structure and authorised location visibility — the whole service at a glance. Licensed places are reusable when a placement ends.
Organisation dashboardHarbour Recovery Centre · Licence activeDemonstration data
Licensed capacity
Licensed places
40
Reusable seats
Occupied
31
Active placements
Available
9
Ready to allocate
78% of licensed places in use — places return to the pool when a placement ends.
Today's operational picture
31Active residentsAcross all caseloads
12ProfessionalsActive workforce
24Location sharingAuthorised by residents
3Priority casesHigh risk · needs review
Workforce structure
- ManagementOrganisation-wide oversight2
- Deputy ManagementOrganisation-wide oversight3
- Recovery Support WorkersAssigned caseload access7
Access scope
- Management and Deputy Management see authorised active residents across the organisation.
- Recovery Support Workers only reach the residents assigned to their own caseload.
- Every view stays inside what the recovery user has consented to share.
Location continuity protection3 daysCooling-off period
When location sharing is active, a recovery user cannot instantly switch it off. A mandatory 3-day waiting period applies before an active location-sharing option is turned off, helping maintain continuity during higher-risk periods.
A request to withdraw professional location sharing begins the existing three-day waiting process. During that period the current system rules continue to apply, giving the treatment organisation visibility of the pending withdrawal rather than location access disappearing without warning. Recovery users remain in control of consent, and Emergency Cancellation remains available to end sharing straight away if the person needs it.
- Consent stays with the recovery user
- Pending withdrawal is visible for 3 days
- Emergency Cancellation always available
The platform
Everything your recovery team needs in one workspace
Built around the way treatment services already work — caseloads, handovers, reviews and oversight — with the recovery user's consent at the centre of every view.
Professional Recovery Command Centre
One professional workspace showing priority cases, risk status, alerts and recovery activity across the people your team supports.
Individual professional caseloads
Each professional works from their own caseload, with case pages covering overview, notes, timeline, check-ins and authorised signals.
Management & Deputy Management oversight
Organisation-level views of active placements, staff and caseload distribution for the people responsible for the service.
Recovery Support Worker access
Support Workers are limited to the residents assigned to them — no organisation-wide access, no browsing other caseloads.
Guardian AI professional insights
Permitted check-ins, recovery trends and meeting activity summarised into short, practical insights for the professional supporting that person.
Risk and priority views
Immediate, High, Monitor and Stable states surface who needs attention first, drawn from the recovery signals already shared with the service.
Live caseload GPS map
A control-room style map showing authorised live or last-known locations for the residents who have granted location consent.
Organisation-wide authorised GPS view
Management and Deputy Management can see authorised active residents across their own organisation. Workers remain limited to their caseload.
Assignment and reassignment
Assign a resident to a professional, reassign when staffing changes, and keep continuity of the record throughout.
Professional directory
A staff directory of the professionals in your organisation, their role level, status and current caseload size.
Organisation & licensed place management
Manage licensed capacity, invite residents and staff, and reuse a licensed place when a placement ends.
Consent-controlled access
Sensitive information is only visible where the recovery user has granted the relevant permission — and withdrawing consent removes that visibility.
Recovery-user-controlled privacy
Private journals and private AI conversations stay private. Professionals see operational recovery information, not everything a person writes.
Case history and continuity
Case notes and timelines keep an auditable professional record so handovers and reviews are straightforward.
Secure separation between organisations
Each organisation's data is isolated. No organisation can see another organisation's residents, staff or records.
Separate consumer experiences
The Recovery User app and the Family / Support Team experience remain separate from professional access and are unchanged by it.
Consent-led, not surveillance
Recovery Gaurdian is designed to support people, not to monitor them. Professionals do not automatically receive access to a recovery user's private information or location. Sensitive data and location visibility are granted by the recovery user through the permissions they control.
Where professional location sharing has been authorised as part of the service, it cannot be switched off instantly. A request to withdraw it starts the existing three-day waiting period, during which the current system rules continue to apply — so your organisation has advance visibility of a pending withdrawal instead of access disappearing without warning.
Bring Recovery Gaurdian to your organisation
Want to see how Recovery Gaurdian could work across your treatment service or recovery organisation? Get in touch to discuss your organisation, team and requirements.